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Contact information

Questions relating to the INX policy, accounts, membership, eligibility to connect to the INX and other general issues should be addressed to the INX-ZA secretariat:

Hosting facilities

Questions relating to the hosting facilities for CINX should be addressed to Internet Solutions:

On-site support numbers for CINX

  • Please use the contact details mentioned below to get in touch with the NOC.

Physical locations

The physical address for CINX is:
6th Floor, IS Cape Town
The Terraces
34 Bree street
Cape Town

IP address allocation

The IPv4/IPv6 address blocks for CINX are:

DATA vlan: 196.223.22.x/24 and 2001:43f8:01f1:0::x/64
VOIP vlan: 196.223.23.x/24 and 2001:43f8:01f1:1::x/64

where X is assigned on application for a port.

Questions about the allocation of addresses for the INXes should be addressed to censortive word

Switch configuration

Requests for switch configuration changes should be sent to


As per ISPA regulations, the cabling in and to the IX environment is the responsibility of the host. Please do not arrange for cabling directly to the IX, rather work through the host.

If the ISPA member is already an IS client, they can work through their account manager or if they are not a customer, they can contact to initiate the cabling process.

Traffic graphs

Traffic graphs for CINX are available at